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Privacy Policy

Mekyns

Mekyns follows Catalug's standard privacy policy.

Privacy Policy for Catalug.com

Effective Date: May 23, 2026

Last Updated: May 23, 2026

Welcome to Catalug

(“Catalug”, “we”, “our”, or “us”). Catalug is a multi-tenant ecommerce platform that enables businesses, merchants, and vendors (“Merchants”) to create and manage online stores, sell products and services, and interact with customers through our platform.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use our website, applications, and related services (collectively, the “Services”).

By using Catalug, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

For Customers

When customers use stores powered by Catalug, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history
  • Messages sent to merchants
  • Account login credentials

For Merchants

When merchants create and manage stores on Catalug, we may collect:

  • Business name
  • Business registration information
  • Tax identification information
  • Contact details
  • Banking or payout information
  • Identity verification documents
  • Product and inventory information
  • Business communications

B. Automatically Collected Information

When users access our Services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referral URLs
  • Pages visited
  • Session duration
  • Clickstream and usage data
  • Cookies and tracking technologies

C. Payment Information

Payments processed through Catalug may be handled by third-party payment processors. We do not store complete debit or credit card details on our servers unless explicitly stated.

Payment providers may collect information necessary to process transactions securely and comply with legal obligations.

2. How We Use Information

We use collected information to:

  • Provide and operate the platform
  • Process transactions and payouts
  • Manage merchant stores
  • Fulfill customer orders
  • Improve platform functionality and user experience
  • Personalize content and recommendations
  • Communicate updates and support messages
  • Detect fraud, abuse, and unauthorized activities
  • Enforce our Terms of Service
  • Comply with legal and regulatory obligations

3. Multi-Tenant Platform Relationship

Catalug operates as a technology platform for independent merchants.

Each merchant using Catalug may independently collect and process customer information through their store. In such cases:

  • Merchants are responsible for their own privacy practices.
  • Customers should review the privacy policies of individual stores before making purchases.
  • Catalug may process customer information on behalf of merchants to provide platform services.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Maintain login sessions
  • Remember preferences
  • Analyze traffic and performance
  • Improve security
  • Deliver relevant experiences

Users may disable cookies through browser settings, although some platform features may not function properly.

5. Sharing of Information

We may share information with:

Service Providers

Third-party providers assisting with:

  • Payment processing
  • Hosting and cloud infrastructure
  • Analytics
  • Customer support
  • Email and notification delivery
  • Fraud prevention

Merchants

Customer information may be shared with merchants to fulfill purchases and provide customer support.

Legal Authorities

We may disclose information if required to:

  • Comply with laws or regulations
  • Respond to lawful requests
  • Protect rights, safety, or property
  • Investigate fraud or security issues

Business Transfers

If Catalug undergoes a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that transaction.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services
  • Fulfill legal and contractual obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the nature of the information and applicable laws.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction
  • Misuse

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. User Rights

Depending on applicable laws and jurisdiction, users may have rights to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

Requests may be submitted through the contact details provided below.

9. International Data Transfers

Your information may be stored or processed in countries outside your jurisdiction where Catalug or its service providers operate.

By using the Services, you consent to such transfers where permitted by law.

10. Children’s Privacy

Catalug is not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent where required by law.

If we become aware that information has been collected from a child improperly, we may delete it.

11. Third-Party Links and Services

Catalug may contain links to third-party websites, services, or applications that are not controlled by us.

We are not responsible for the privacy practices or content of third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in legal requirements
  • Platform updates
  • Operational changes

Updated versions will be posted on this page with a revised effective date.

Continued use of the Services after updates constitutes acceptance of the revised policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, contact:

Catalug

Website: https://catalug.com

Email: privacy@catalug.com